From Burnout to Breakthrough: Building a Thriving Organization

For years, ticketing organizations have been experiencing extreme levels of turnover, burnout, and employee dissatisfaction. Meanwhile, although audiences are coming back to cultural and entertainment venues in large numbers, organizations are struggling to translate that increased attendance into revenue growth while simultaneously upleveling the audience experience.

In this session, Cate Foltin, Business Manager at Macomb Center for the Performing Arts and Cheyenne Queen, Patron Services Manager at Music Theatre Wichita speak alongside Mike Geller, President, and Erin Caldwell, VP of Marketing at Spektrix. They discuss the solutions that can advance careers, increase satisfaction, and help the sector to thrive long term.

Read the full report.