Recipe: Recover Missed Opportunities with Smarter Re-Mailing

Recipe: Grab attention with Dynamic Subject Lines

Recipe: Boost Engagement with Dynamic Calls to Action

Recipe: Consolidate Your Recurring Giving Structure

Consistent donation revenue is crucial to long-term financial stability. Remove barriers for loyal supporters by offering the ability to contribute on an ongoing basis at a level that suits them.In this workshop, we’ll set up a monthly recurring membership in your system using Variable Recurring Giving. In addition to the setup, you’ll learn how to sell the membership internally. We’ll also talk about how Variable Recurring Giving interacts with your website, and prepare you with the tools to talk to your wider team about how to get it up and running online for your donors.<h4>Pre-requisites for attending:</h4><ol><li data-list="bullet">Continuous authority turned on with your Payment Service Provider</li><li data-list="bullet">Auto-renewable memberships turned on </li><li data-list="bullet">Stored wallets turned on </li><li data-list="bullet">Interface Access</li><li data-list="bullet" class="ql-indent-2">Settings</li><li data-list="bullet" class="ql-indent-2">Sales and/or Opportunities</li></ol>Considerations - If you are not currently using <a href="https://support.spektrix.com/hc/en-us/articles/18132635054877-Introduction-to-Spektrix-Payments" rel="noopener noreferrer" target="_blank">Spektrix Payments</a>, and you’re interested in switching over, we may recommend holding on this workshop until you are implemented. Please note: Activation Workshops are not recorded. These are interactive, hands-on sessions for small groups, and participants may share examples from their live systems. Keeping workshops unrecorded helps create an open learning environment and encourages active participation. Note on Registration: To ensure an interactive session with tailored support, registration is limited to 10 participants on a first-come, first-served basis.If you can no longer attend, please cancel your registration to free up a spot:<ol><li data-list="ordered">Log into the Community and select the specific event you are registered for</li><li data-list="ordered">Select 'View Receipt' on the right-hand side</li><li data-list="ordered">In the pop-up, select 'Cancel' at the base and click 'Submit'</li></ol>If you don’t see this option, just email us at community@spektrix.com and we’ll handle it for you! For the best experience, attendees should log in on a computer (vs. a mobile device), and it is recommended you use Google Chrome as it's the best browser for this experience. Other browsers will work, but elements like virtual backgrounds, and audio and camera settings can be blocked, depending on your browser and settings.

Activation Workshop: Enabling Recurring Monthly Donations

<h1>Activate Excellence</h1>Unlock the full power of your Spektrix toolkit.Join us at our signature daylong events designed to enhance your use of the Spektrix system, create connections, and empower you with the information and resources you need to achieve your goals.<a href="https://www.spektrix.com/events/hubs-na" rel="noopener noreferrer" target="_blank">Learn more about Hubs, view cities and dates, and register on our website.</a>

Hubs: New York City (Day 1)

Launch an automated birthday program that delights customers and builds long-term loyalty. This practical workshop breaks down what makes a birthday automation work, and then using our Pre Built Birthday Program template setting up an automated email journey.<h2>Workshop Prerequisites</h2><ol><li data-list="ordered">Offer creation: If you plan to include a discount of gift, ensure this is pre-built in Spektrix</li><li data-list="ordered">Email Design: Design your Birthday Email as a Triggered Email Campaign within DotDigital</li><li data-list="ordered">Contact Data Fields: Ensure you have the DATEOFBIRTH data field created in DotDigital</li><li data-list="ordered">Sync your Address Book: Make sure that you have a synched address book between Spektrix and Dotdigital</li><li data-list="ordered">Know your time: Agree when you would like to send your birthday email - the day of, a week before, a month before?</li></ol> Please note: Activation Workshops are not recorded. These are interactive, hands-on sessions for small groups, and participants may share examples from their live systems. Keeping workshops unrecorded helps create an open learning environment and encourages active participation. Note on Registration: To ensure an interactive session with tailored support, registration is limited to 10 participants on a first-come, first-served basis.If you can no longer attend, please cancel your registration to free up a spot:<ol><li data-list="ordered">Log into the Community and select the specific event you are registered for </li><li data-list="ordered">Select 'View Receipt' on the right-hand side</li><li data-list="ordered">In the pop-up, select 'Cancel' at the base and click 'Submit'</li></ol>If you don’t see this option, just email us at community@spektrix.com and we’ll handle it for you!For the best experience, attendees should log in on a computer (vs. a mobile device), and it is recommended you use Google Chrome as it's the best browser for this experience. Other browsers will work, but elements like virtual backgrounds, and audio and camera settings can be blocked, depending on your browser and settings.

Activation Workshop: Celebrate & Build Loyalty with Automated Birthday Programs

In this hands-on workshop our Spektrix experts will teach you to spot duplicate records in your system, and offer strategies for how to manage these duplicate accounts to ensure your customer data is as healthy as possible. We’ll take a look at how duplicates can happen, what Spektrix does to stop and spot them, and set up three processes to help clean your data. Clean data has a huge impact on the value of your system - from reporting to Dotdigital open rates and beyond. If you don't have a current process for managing duplicates, this is the workshop for you! <h2>Prerequisites For Attendees</h2><ol><li data-list="bullet">User must have attended Instructor Led Training on Exploring Data 1: Customer Segmentation or feel confident in Spektrix segmentation tools like Customer Lists and Auto-Tags.</li><li data-list="bullet">Have access to Sales, Admin, and Insights and Mailings interfaces in Spektrix, but no prep work needs to be accomplished.</li></ol>Please note: Activation Workshops are not recorded. These are interactive, hands-on sessions for small groups, and participants may share examples from their live systems. Keeping workshops unrecorded helps create an open learning environment and encourages active participation.Note on Registration: To ensure an interactive session with tailored support, registration is limited to 10 participants on a first-come, first-served basis.If you can no longer attend, please cancel your registration to free up a spot:<ol><li data-list="ordered">Log into the Community and select the specific event you are registered for </li><li data-list="ordered">Select 'View Receipt' on the right-hand side</li><li data-list="ordered">In the pop-up, select 'Cancel' at the base and click 'Submit'</li></ol>If you don’t see this option, just email us at community@spektrix.com and we’ll handle it for you!For the best experience, attendees should log in on a computer (vs. a mobile device), and it is recommended you use Google Chrome as it's the best browser for this experience. Other browsers will work, but elements like virtual backgrounds, and audio and camera settings can be blocked, depending on your browser and settings.

Activation Workshop: Tackling Your Duplicate Customer Records

Thursday, July 305 – 6 pm (BST) | 12 - 1 pm (EDT) | 9 – 10 am (PDT)Gain proven strategies for making the most of the shifting classical music landscape.At this webinar, hear from two leaders who’ve found new resonance with their audiences by leveraging technology to take a people-centered approach.Giuliano Kornberg, CEO of Sacramento Philharmonic &amp; Opera, will share how gaining control of their data enabled a customer-centric marketing approach that doubled their revenue.Vanessa Gardner, Vice President and General Manager of Live Arts Toledo, will share her approach to proactive change management and how making an upfront investment in teams and technology leads to long-term payoff.Join us for:<ol><li data-list="bullet">Real leaders, real strategies: Proven approaches to achieve success.</li><li data-list="bullet">A conversation that’s all about the specific challenges and opportunities of Classical Music organizations.</li><li data-list="bullet">The opportunity to guide the conversation in our live Q&amp;A.</li></ol>Together, we’ll surface the strategies that Classical Music venues need to achieve sustained success.<a href="https://www.spektrix.com/webinars/conducting-success" rel="noopener noreferrer" target="_blank">Register now.</a>

Conducting Success

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