Recipe: Recover Missed Opportunities with Smarter Re-Mailing

Recipe: Grab attention with Dynamic Subject Lines

Recipe: Boost Engagement with Dynamic Calls to Action

Recipe: Consolidate Your Recurring Giving Structure

Join fellow Box Office Managers, Ticketing Leads, and frontline team leaders for an interactive roundtable focused on the real challenges facing box office teams today.This session is designed as a collaborative peer discussion where attendees can share practical approaches to onboarding new staff, managing high turnover, improving efficiency during busy periods, and building confident teams at the point of sale.Alongside facilitated discussion, we’ll also provide a short overview of Spektrix training resources, including instructor-led training and e-learning options that can help support faster onboarding and ongoing staff development.Expect a conversational session with plenty of opportunity to exchange ideas, ask questions, and learn from peers across the sector.Topics may include:<ol><li data-list="bullet">Training and onboarding new team members</li><li data-list="bullet">Supporting staff during high-pressure sales periods</li><li data-list="bullet">Improving operational efficiency at the box office</li><li data-list="bullet">Building confidence and consistency across teams</li><li data-list="bullet">Resources and approaches that are working well for peers</li></ol>

Inside the Box Office: A Peer Roundtable

This is an external industry conference sponsored by Spektrix.Arts Reach’s annual conference brings together arts professionals for two days of practical learning, strategy, and collaboration.This year’s theme, New Ways Forward: Relevance and Resurgence, focuses on how organizations can adapt to a rapidly changing landscape across marketing, fundraising, and ticketing. Sessions will explore strategies for growing audiences and donations, improving the patron journey, strengthening digital marketing, and building long-term engagement.Designed with teams in mind, the conference encourages organizations to attend together and align on new approaches they can bring back and implement right away.Alongside the sessions, attendees can take part in roundtables, one-on-one consultations with industry experts, and networking receptions, offering plenty of opportunities to exchange ideas and connect with peers.

Canadian Arts Marketing, Development & Ticketing Conference

Consistent donation revenue is crucial to long-term financial stability. Remove barriers for loyal supporters by offering the ability to contribute on an ongoing basis at a level that suits them.In this workshop, we’ll set up a monthly recurring membership in your system using Variable Recurring Giving. In addition to the setup, you’ll learn how to sell the membership internally. We’ll also talk about how Variable Recurring Giving interacts with your website, and prepare you with the tools to talk to your wider team about how to get it up and running online for your donors.<h4>Pre-requisites for attending:</h4><ol><li data-list="bullet">Continuous authority turned on with your Payment Service Provider</li><li data-list="bullet">Auto-renewable memberships turned on </li><li data-list="bullet">Stored wallets turned on </li><li data-list="bullet">Interface Access</li><li data-list="bullet" class="ql-indent-2">Settings</li><li data-list="bullet" class="ql-indent-2">Sales and/or Opportunities</li></ol>Considerations - If you are not currently using <a href="https://support.spektrix.com/hc/en-us/articles/18132635054877-Introduction-to-Spektrix-Payments" rel="noopener noreferrer" target="_blank">Spektrix Payments</a>, and you’re interested in switching over, we may recommend holding on this workshop until you are implemented. Please note: Activation Workshops are not recorded. These are interactive, hands-on sessions for small groups, and participants may share examples from their live systems. Keeping workshops unrecorded helps create an open learning environment and encourages active participation. Note on Registration: To ensure an interactive session with tailored support, registration is limited to 10 participants on a first-come, first-served basis.If you can no longer attend, please cancel your registration to free up a spot:<ol><li data-list="ordered">Log into the Community and select the specific event you are registered for</li><li data-list="ordered">Select 'View Receipt' on the right-hand side</li><li data-list="ordered">In the pop-up, select 'Cancel' at the base and click 'Submit'</li></ol>If you don’t see this option, just email us at community@spektrix.com and we’ll handle it for you! For the best experience, attendees should log in on a computer (vs. a mobile device), and it is recommended you use Google Chrome as it's the best browser for this experience. Other browsers will work, but elements like virtual backgrounds, and audio and camera settings can be blocked, depending on your browser and settings.

Activation Workshop: Enabling Recurring Monthly Donations

This is an external industry conference sponsored by Spektrix.The UK’s biggest conference for the arts and heritage marketing community.As a community our biggest strength is our collective power. Sharing our knowledge, experiences and shaping solutions together. Your experiences as cultural marketers will be placed front and centre as we gather for AMA Conference 2026. Together, we’ll learn from each other, grow our skills and inspire new ways of working.Register here: <a href="https://www.a-m-a.co.uk/conference/" rel="noopener noreferrer" target="_blank">https://www.a-m-a.co.uk/conference/</a>

AMA Conference 2026

Stop making the same donation ask to everyone. In this practical session, we’ll help you dive into your Spektrix data to identify and tag your previous donors. You'll then use those tags to trigger personalised messaging and tailored donation asks directly in the online purchase path. You’ll leave the session with a live, automated fund and the tools to measure exactly how much more your supporters give when the ask feels personal.To attend this workshop, you will need to have:<ol><li data-list="bullet">Have General Administrator permissions to enable you to set up Tags and Funds</li><li data-list="bullet">Have Insights and Mailings user role to run reports</li><li data-list="bullet">Have a think about the specific messaging you want to use for each of the two online funds we'll be setting up; including name and description</li><li data-list="bullet">Download and make a copy of this <a href="https://docs.google.com/spreadsheets/d/1quiw31sARu5BSH1MUiJbRnFVjeIVyENKcXCzh8rRD3Q/copy" rel="noopener noreferrer" target="_blank">benchmark document</a> in advance of the session and have access to this on the day</li></ol> Please note: Activation Workshops are not recorded. These are interactive, hands-on sessions for small groups, and participants may share examples from their live systems. Keeping workshops unrecorded helps create an open learning environment and encourages active participation. Note on Registration: To ensure an interactive session with tailored support, registration is limited to 10 participants on a first-come, first-served basis.If you can no longer attend, please cancel your registration to free up a spot:<ol><li data-list="ordered">Log into the Community and select the specific event you are registered for </li><li data-list="ordered">Select 'View Receipt' on the right-hand side</li><li data-list="ordered">In the pop-up, select 'Cancel' at the base and click 'Submit'</li></ol>If you don’t see this option, just email us at community@spektrix.com and we’ll handle it for you!For the best experience, attendees should log in on a computer (vs. a mobile device), and it is recommended you use Google Chrome as it's the best browser for this experience. Other browsers will work, but elements like virtual backgrounds, and audio and camera settings can be blocked, depending on your browser and settings.

Activation Workshop: Refining Your Online Donation Ask For Previous Donors

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