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Sacramento Ballet seeks a dynamic and service-driven Patron Services Manager to lead ticketing operations and shape the full patron experience across performances, events, and school productions.

This role is ideal for someone who understands that the box office is more than a transactional function: it is a central driver of earned revenue, audience growth, and long-term patron relationships. The right candidate brings both operational excellence and a strong instinct for customer experience, with a passion for the arts and Sacramento Ballet’s mission.

The Patron Services Manager is responsible for the systems and execution of all ticketing activity across the organization, including the main company, Second Company, and School of Sacramento Ballet.

The Patron Services Manager collaborates with box office staff, manages ticketing platforms, and ensures a seamless and welcoming patron experience at every touchpoint. They work cross-functionally with marketing, development, and leadership to maximize ticket sales, support revenue goals, and strengthen audience engagement. This role serves as the primary patron services liaison between the city box office and performance venues. 

Job Opportunity - Patron Services Manager - Sacramento Ballet

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