Marketing & Communications
October 30, 2025 · Last updated on November 5, 2025
Recipe: Automate Your Member Recruitment
# automation
# emails
# campaigns
# recipes for success
Makes: a fully automated journey that helps convert potential members and scale your recruitment strategy with ease.
Automate your membership recruitment process with Dotdigital Programs. This recipe helps you create a hands-free, personalized journey that nurtures potential members, encourages sign-ups, and celebrates conversions—giving you more time to focus on strategy while technology handles the outreach.

- A potential member auto tag.
- Three Dotdigital email campaigns: an initial message, a follow-up, and a thank you.
- A Dotdigital Program to automate the flow.
- Key messages that highlight:
- Membership benefits.
- Reasons to support your organization.
- Appreciation for those who join.
- (Optional) Upsell emails, reminders for lapsed members, and visual reporting tools.

Prep time: 45 minutes
Cooking time: 30 minutes

- Recruit new members with minimal manual work.
- Personalize communication at scale.
- Gain measurable insights into conversion performance.
- Improve collaboration around marketing and membership activity.
- Support long-term membership growth in a sustainable way.

- Marketing automation: Let Dotdigital programs handle outreach and response.
- Personalization: Use tags and behavior-based logic to customize communication.
- Cross-team alignment: Coordinate campaigns to avoid overlap and reinforce success.

- Benchmark membership performance
- Set a clear goal (e.g., grow overall members, convert to higher tiers, boost engagement).
- Collect baseline data to measure your progress.
- Align internal teams
- Communicate your recruitment timeline and goals.
- Coordinate with other marketing activities.
- Use Customer Groups to highlight potential members for box office and front-line teams.

- Create your Dotdigital Program
- Start a new Program or duplicate a template.
- Design your automation flow
- Start condition: customers with the potential member auto tag.
- Step 1: Send the first campaign with personalized, persuasive messaging.
- Step 2: Add a decision node. If the customer doesn’t join, send a follow-up email.
- Step 3: If the customer does join, send a warm thank you email.
- Launch and monitor
- Activate your program.
- Track performance vs. your original benchmark.
- Refine the journey based on conversion and engagement data.
- Share insights with other teams to enhance future campaigns.

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