New at Spektrix: View from Seat and Frictionless Checkout Options

Help your audience choose seats with confidence and complete online transactions with fewer steps.

October 21, 2026

View from Seat

Help customers choose their seats with confidence

Building on the faster, more intuitive seat selection experience already available with Enhanced Customer Seat Selection, View from Seat is a new enhancement that lets customers see the view from individual seats before booking, helping them make more informed decisions.

New to Enhanced Customer Seat Selection? Read the Online Community article

Add seat-view photos directly in Spektrix

You can now use your own seat-view photos within Enhanced Customer Seat Selection, helping customers make more informed decisions before booking. You can add photos for as many or as few seats as you choose, depending on your organisation's needs.

Give customers greater confidence: Let them preview the view from individual seats before committing to a purchase.

Make photos easy to find: Customers can switch on View from Seat mode to identify seats with available images, then see the view directly from the seating plan.

Deliver a consistent experience across devices: Seat-view images are available on both desktop and mobile.

Get started without web development: Upload your own images and configure it to meet your needs.

Explore more detailed seat views with our partners

Our partners 3D Digital Venue and Preevue have integrations with Enhanced Customer Seat Selection, offering realistic seat views created using 3D venue models and visualisations.

Offer more comprehensive coverage: Give customers access to a view from every seat, rather than only those with individual photos uploaded.

Keep the booking experience connected: Customers will be able to access seat views directly within Enhanced Customer Seat Selection.

Choose the approach that works for you: Use your own images or explore a partner solution depending on your organisation's needs and budget.

Visit the Support Centre to learn more about View from Seat

See it in action

Frictionless checkout options

Make every online transaction easier

Whether someone is buying tickets, making a donation, purchasing a membership, or adding merchandise to their order, a simpler checkout can make all the difference.

We're introducing new ways to reduce unnecessary steps, making it easier for customers to complete transactions while helping your organisation maintain valuable customer information.

Direct Checkout: Faster purchases, complete customer records

Direct Checkout makes purchasing simpler for your audience by removing mandatory sign-in or account creation, while still capturing complete customer records and purchase histories to help you understand and build stronger relationships with your customers.

For eligible transactions, customers can complete their purchase on a single page without signing in or creating an account first, using payment methods including cards, Apple Pay, and Google Pay.

After payment, Spektrix automatically matches the purchase to an existing customer record to help avoid duplicates, or creates a new record when needed.

Remove unnecessary steps: Customers can complete eligible purchases without signing in or creating an account.

Capture complete customer records and purchase histories: Every completed purchase is associated with a customer record, so you can maintain a connected view of their transactions and engagement over time.

Avoid duplicate records: Spektrix automatically matches purchases to existing customers or creates new records when needed.

Choose where to use it: Configure which transaction types use Direct Checkout to suit your organisation's requirements.

Offer familiar payment methods: Let customers pay using cards, Apple Pay, or Google Pay through Spektrix Payments.

Get started easily: Use the ready-made checkout component without web development, or work with the API to create a more tailored experience.

Visit the Support Centre to learn more about Direct Checkout

See it in action

One-Click Checkout: Make paying with Apple Pay even faster

For customers using Apple Pay, One-Click Checkout creates an even quicker way to complete transactions while continuing to collect the information your organisation needs.

Instead of moving through the usual checkout screens, eligible customers can pay directly using the contact and payment details already stored in Apple Pay.

That means no separate login, no need to re-enter their contact or billing information, and fewer steps between deciding to buy and completing a transaction.

Make mobile transactions easier: Give customers a fast, mobile-friendly payment option using Apple Pay.

Remove repeated data entry: Customer details can be collected securely through Apple Pay, without requiring customers to type them.

Choose when to offer it: Control which purchase journeys and item types are eligible for One-Click Checkout.

Get started easily: Use the ready-made checkout component without web development, or work with the API to create a more tailored experience.

Visit the Support Centre to learn more about One-Click Checkout

See it in action

Quick Upsell: Turn pre-event interest into additional purchases

Make it easier for customers to add to their visit with Quick Upsell, a streamlined, mobile-first purchase journey that helps turn pre-event emails into completed transactions.

Whether you're offering refreshments, merchandise, or other extras, Quick Upsell is designed to take customers from an email to a completed purchase in just three clicks.

Make additional purchases easier: Give customers a simple way to buy refreshments, merchandise, and other extras after their initial purchase.

Connect your emails to transactions: Create a shorter journey from a pre-event email to a completed purchase.

Reduce unnecessary steps: Use existing customer information to remove the need for repeated data entry.

Visit the Support Centre to learn more about Quick Upsell

See it in action

More control over your online customer experience

You can now configure Managed Components to better suit your organisation's needs, giving you greater control over how Enhanced Customer Seat Selection and the new checkout features look and work on your website.

With new configuration options in Spektrix Link, you can:

Tailor seat selection: Control how price lists are displayed in Enhanced Customer Seat Selection to make it easier for customers to find the right tickets.

Match your brand: Adjust colours, text, and layouts to create a more consistent experience across your website.

Configure different experiences: Create multiple configurations to suit different events or purchase journeys.

Make changes more easily: Manage configurations directly in Spektrix Link without needing web development or assistance from the Spektrix team.

Visit the Support Centre to learn more about Managed Components

See the latest features in action and learn about the process for moving to Spektrix Payments

Direct Checkout, One-Click Checkout, and Quick Upsell are only available to organisations using Spektrix Payments, our payment solution powered by Adyen.

Whether you're already using Spektrix Payments or considering moving across, join our upcoming webinar, Spektrix Payments: The Latest Features and Updates, to see the latest payment journeys in action, how they can benefit your organisation, and the process for moving to Spektrix Payments.

Register for the Spektrix Payments webinar

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